Chattanooga Utilities

Chattanooga is home to the world’s fastest community-wide, all-fiber optic network, thanks to EPB. Since it started service in 1939, the municipality-owned internet provider has grown to serve more than 400,000 people across a 600-square-mile area. In 2010, EPB launched the first ever city-wide, 1-gigabit-speed internet, earning Chattanooga its nickname of “Gig City” and putting it on the map as a hub for technological innovation. Today, EPB offers speeds up to 25 gigs and continues to invest in cutting-edge infrastructure, including launching America’s first industry-led, commercially available quantum network in 2022 and partnering with Vanderbilt University in 2025 to launch the Institute for Quantum Innovation, a center for research and graduate-level education.

In addition to internet, telephone, and television services, EPB is an acclaimed power provider. EPB has built one of the world’s most advanced smart grid systems, which has amassed millions in energy savings and, according to a study conducted by the University of Tennessee at Chattanooga, generated $5.3 billion in community benefit in combination with the fiber optic network since 2010. EPB has garnered several recognitions from the American Public Power Association and consistently earned top marks for its services, including ranking No.1 in customer satisfaction among midsize utilities in the South by J.D. Power for 10 consecutive years and being named among America’s best internet providers by Consumer Reports in 2025.

Also pivotal to Chattanooga’s power grid is TVA – the largest public power provider in the nation and a leader in clean energy in the Southeast. Since its creation in 1933, TVA has remained devoted to the three Es: energy, environmental stewardship, and economic development. TVA provides power to 10 million people across Tennessee and its six surrounding states and has been named a top utility by Site Selection magazine for 20 years in a row. Chattanooga is home to corporate offices for TVA, as well as several of its major power sources, including Chickamauga Dam, Raccoon Mountain Pumped-Storage Plant – TVA’s largest hydroelectric facility – and Sequoyah Nuclear Plant. TVA continues to grow its grid to support growth in the South, with plans to invest more than $16 billion in the coming years to strengthen its systems, including adding 6,200 megawatts of new generation.

Joining TVA in setting the standard for stewardship is Tennessee American Water, which has been serving the Chattanooga community since 1887. The largest regulated water utility in the state, Tennessee American Water provides water and wastewater services to approximately 406,000 people in Tennessee and North Georgia, supplying 40 million gallons of water to customers every day. In 2025, its Citico Water Treatment Plant, located in Chattanooga, received the Director’s Award from the U.S. Environmental Protection Agency’s Partnership for Safe Water program for the 25th consecutive year, recognizing the utility’s continued commitment to water quality excellence. Dedicated to delivering clean, reliable, and affordable water, the utility performs 1 million water safety tests each year to ensure customers receive water free of contaminants, and it recently invested more than $5 million in an infrastructure project that will install 7,200 feet of pipe to enhance water system reliability and service in the Lookout Valley area. In addition to promoting public health, Tennessee American Water is committed to protecting the environment and stewarding the state’s natural resources.

Rounding out these offerings are gas providers such as AmeriGas, Chattanooga Gas, Ferrellgas, and Holston Gases, nationwide phone carriers, municipal utilities, and more.